About

Creativity, professionalism, expertise

We are a multinational design company with an exceptional reputation in the transport and hospitality sectors. We offer talent, energy, curiosity and the most progressive design tools and methodologies to turn complex challenges into compelling customer experiences.
Our work enables the most exciting brands in the world to create the environments, objects, buildings and vehicles of the future.
From our offices around the world, we partner with outstanding companies to help them connect with their customers.

Selected clients

Selected awards

  • Skytrax Best Business Class
    Singapore Airlines
    2016, 2015, 2014, 2011, 2010, 2008, 2007
    Skytrax Best Business Class
    Cathay Pacific
    2012
    Skytrax World's Best Business Class Seat
    SINGAPORE AIRLINES NEXT GENERATION BUSINESS CLASS
    2017
  • Five Star Rating
    The Pierre, New York
    2017
  • Best Business Class
    Singapore Airlines
    2016
    Best Business Class
    Cathay Pacific
    2014, 2015
  • Best Hotel in the World
    Umaid Bhawan Palace, Jodhpur
    2016
  • Best Restaurant
    iL Lido at The Cliff
    2016
    Silver Award F&B Design
    Osteria Art
    2015
    Silver Award Hospitality Design
    Cape Weligama
    2015
    Best Restaurant
    Aura
    2016
  • Best Business Class
    Singapore Airlines
    2014
    Best Business Class
    Cathay Pacific
    2013
  • Premium Class Products
    Cathay Pacific
    2012
    Passenger Comfort
    US Airways
    2010
  • Favourite Business Hotel in India
    The Taj Mahal Palace, Mumbai
    2014
    Best Overseas Business Hotel
    The Taj Mahal Palace, Mumbai
    2014
    Best Family Hotel
    The Taj Mahal Palace, Mumbai
    2015
  • APEX Best Passenger Comfort Innovation
    Singapore Airlines
    2016
    APEX Best Cabin Innovation
    flydubai B737 MAX8
    2018
    APEX Best Passenger Comfort Innovation
    flydubai B737 MAX8
    2018
  • Furniture Design Winner
    Singapore Airlines
    2014
  • Best City Hotel
    The Taj Mahal Palace, Mumbai
    2010
  • Best Overall Hotel Experience
    The Pierre, New York
    2010
  • Business Class Seat
    Singapore Airlines
    2008
  • Laura McLellan
    Operations Manager, London
    My aim is to create a harmonious and successful JPA experience for everyone involved. Our clients and colleagues are who we spend most of our time with, we learn and grow together and it is vital that this is acknowledged and valued.

    Laura has a wide-ranging experience in design consultancy operations, having worked with James Park since 1998. She has seen many hotel, aircraft and rail projects come to fruition.  She recently returned to JPA after gaining her master’s degree in project management and is working to guide and improve the efficiency, team development and cohesion, and operations at JPA. She is also responsible for contract development and negotiation and will assist in the preparation of cost proposals.